Frequently Asked Questions

  • Simply put- a logo is not as effective as a brand. A logo on its own does not have the foundation or assets needed for your business to become recognizable and timeless. Logos are only a part of your brand. You need brand strategy, logo variations, brand marks, fonts, colors, and consistent marketing materials to really gain the results you are looking for. With a solid brand identity you will 1) Have a unique brand 2) Attract the people you want to work with 3) Gain trust with your audience 4) Become a clearly recognizable brand and 5) Gain confidence in your brand.

    Because I care about your business success, I do not offer just logo designs.

  • I completely understand! If you are new to the brand package concept, it can be overwhelming to choose what you need. Visit my connect page and fill in the form as much as possible. You will come across a drop down menu with my packages listed. Select the “I want your input first” tab so we can discuss your business needs and budgets together on a call!

    If none of the curated packages suit your needs and/or budget, then let’s sculpt a custom package for you together <3 Let’s chat!

  • The easiest way to start is to visit my connect page and fill in the form. Do not be intimated, this is not a test! Filling this form with as much detail as possible helps me to better understand you and your business needs prior to our call.

    Your privacy is valuable to me, if you would like to know more about your privacy, please view my privacy policy.

  • To view the curated package prices, send me a message at design@lexychanel.co or lexychanel.co. Custom package prices differ depending on the offerings and timeline included. This could range from $500-$3,000.

  • After our discovery call and client contract signing, you will receive an invoice for your 50% deposit prior to the creative process. Once this is completed, your spot is officially reserved. I will then email you to confirm when the creative process has begun. Once the final files are prepared to launch I will send you an invoice for your second 50% payment. After the final payment, all files belong to you.

    You can pay your invoice via Check, Venmo, Zelle, or Paypal. If you choose Paypal, please note there will be a 4% fee included in your invoices.

  • Payment plans are available for some packages upon request, please reach out to me if you are interested in opting for a monthly payment plan.

  • No, font and image licensing are not covered in packages. These will be considered an add-on to your final payment invoice.

  • Of course. You can choose to:

    I. Add-on marketing materials to your curated brand package.

    II. Return after designing your brand for more marketing materials. Returning customers receive an exclusive discount.

    III. Pair the Branded Print Items with your Brand Essentials.

  • Printing is not included. However, it is available upon request to those who live in the US. You will need to pay for the printing service and shipping fees. These fees will be added as an add-on to your final payment invoice. Prices may differ depending on the design service and manufacturer.

  • After the final payment, you receive rights to use the branding wherever you please. However, you may not change or manipulate the designs provided to you. This will be highlighted in your brand guidelines. I also kindly ask that you give me credit for creating your brand and I am permitted to display it across my social media and website.

  • In your brand package you will receive Jpegs, Pngs, Eps, and Pdfs. Included will be a brand guideline that explains when to use each file to assist you with your new brand.

    After the final payment, your design files will be delivered via email and/or a google drive link.

If you have any other questions or requests feel free to message me directly.

Email: design@lexychanel.co

IG: @lexychanel.co